Both sales and service personnel are great. Any issues, they take care of it right away. The two issues that I had; 1.) When running my credit, they did not disclose that it was being sent to multiple merchants so, when I started receiving rejection letters in the mail...let���s just say I was surprised and my credit took further hits as a result; 2) the ���certified GM��� used cars is definitely overstated. I���ve had just as many issues with the certified used car as I would any other used car.